5th Gear Automotive, how to I love thee? Let me count the ways! One star for your prompt, courteous service. Dennis and the staff are *ALWAYS* friendly, always responsive, and never balk at working on my beat up, older than dirt Jeep Cherokee. Two stars for your text alerts for appointment confirmations. I had to reschedule an appointment earlier this week, called before they opened, and no problem! Got a friendly voicemail from the staff and a text alert moments later confirming a new date and time. I love this! Three stars for your fair pricing. I had to have the radiator replaced last fall. Not only did Dennis do the legwork to price parts, labor, and determine what absolutely had to be done versus what we could wait and do later, but the final price was still hundreds below what Goodyear or other mechanics would charge. Today, I brought the Jeep in for a problem with the power windows. Dennis found that the part we needed was obsolete, but he found a vendor right away for a *much* lower price than the retail price he was quoted. The dealer isn't going to do that. Most shops in central Denver won't, either. Four stars for being fair in general. I had a hose spring a leak not long ago. I called 5th Gear first thing and explained the situation. Most mechanics would say bring it in, see it as easy money and leave it at that. Dennis listened to the problem, explained what it was and also explained it would be way cheaper for me to replace it on my own. I don't see this as a negative; I see this as being honest! Five stars for the little things I love about this shop. I love the Great Dane who greets every customer. I love that they don't balk about driving me to my office when I drop off for service. I love that no job is out of reach; today, I'm having work done on the power windows, and the price quoted is beyond fair and reasonable for the work they'll need to do. I love the convenient hours and location. This is the best shop in the north suburbs if you have an older, quirkier car like mine.