When scheduling our vehicle repair, we had to wait a week for an opening. We were able to leave vehicle for early drop-off which was very helpful. In the morning we got our problem analysis within a few hours. We were able to pick up the car two days later which we felt was a great turn-around time. We got updates by text. When I called for clarification of information on work order, the phone was answered quickly in a friendly and professional manner, and questions answered to my satisfaction.