These guys are super friendly and helpful. I came in about a week ago and to get an emissions test (not really knowing how it works) and they were super helpful and explained it all very well. I will definitely be back in the future
Hands down the best shop I have ever visited! They are honest and helpful...and friendly, too! I will never go anywhere else.
I took my 12 yr old Tahoe in for some routine work. They talked me through what I needed (and didn't need.) Ended up fixing my ABS was a bigger deal than initially thought. They spent 2 days on it, replacing a couple parts. Once they trouble shot the problem went back and realized some replaced parts were still good. They saved me a bundle by using the older parts that were still good. I'll be back!
What a gem of a find! Great service and they don't try to upsell you stuff that you don't need. This is EXTREMELY important for a woman getting her car fixed!! It's a little out of the way, but so glad that I took the time and trouble to find this shop. Now my "go to" shop for all repairs.
We have been using 5th Gear for a number of years and have never had a problem they could not fix.
The guys here are experienced, fair and knowledgeable. I called at the last minute for a front end alignment and they gladly got me in and out in a couple hours. They were honest about the condition of the truck and didn't try and upsell me for parts I didn't need. I would highly recommend 5th Gear to anyone looking for honest service on your vehicle.
I wanted to recognize the great work that 5th Gear recently did on my older, high miles GMC pickup truck. I believe that I was working with Eric on the phone. He was always straight with me. They methodically went through the list of suspects until it was clear that the catalytic converters needed to be replaced to get the truck through emissions. One of their techs Joshua talked to me for at least 30 minutes near the end of the work day and showed me what was happening with the various exhaust sensors real-time. Once the "cat's" were replaced the emissions test passed with flying colors. I will likely be back if more work is needed with one of my vehicles. They usually have a backlog of at least a week, so be sure to keep that in mind (especially if you have your vehicle towed there).
They need a 6th star to rate 5th Gear. Honest, truthful and trustworthy top to bottom. I don't take my family's cars to anyone else!
Sorry for the late response Steve, thanks for the awesome words of kindness.
The old mechanic that was there (he got booted) the one who did my car at first messed up and then told me i couldnt cash in my warrenty! The owner of the shop and the rest of the staff fixed my car and oh mygosh and im thankful, being a college student and working two jobs isnt easy with no car! I thank the team for helping me get it done and helping me into a rental car until it was done! Definitely kept a VERY grateful and now loyal customer.!!