After having some odd dealings with another auto service shop, I joined yelp. My son's clutch went out. I picked 5th gear auto based only off of the reviews I read. I must say it was a good decision on my part. I spoke with TRIS or TRIST ( not sure of spelling) He was very honest and told me that they were busy and he could not get to my xterra for 5 days. I respected the fact that he didn't give me some false hope of just trying to get my business , plus I looked at it as if they are that busy , then others must like the service. The car was done exactly when I was told it would be, there was no pressure of up-sale in other services they wanted to do. He called me and told me that the oil was low, which I knew it was because I change my own oil and knew it was ready. He offered to have it topped off, or they could do an oil change, when I asked how much that was going to be, he told me the price, and it was lower than I anticipated. I am comforted in knowing that I believe I have found a mechanic shop that is honest, and seems to be just about good customer service, and not out to get every last dollar. I hope I never have to use them again, but I know that is not likely. But they certainly have earned me as a future customer, and they are worthy of me telling others. I am not a person who posts reviews, but felt compelled since it was yelp that directed me to this business . Paul Timmons