5

Have all of my car service performed here. Excellent shop.

Thanks Danny, we appreciate your business.

- 5th Gear Automotive
5

I just left 5th Gear. I never thought a car repair would be such a great start to my day! My check engine light on my 05 Expy came on this weekend. I was totally stressed, because I keep thinking it's just a matter of time before Dorothy is ready for the junkyard. I did a little research based on the symptoms and suspected a coil pack. I also learned that I might be able to pull off this repair myself. The Napa guy confirmed a misfire most likely due to a coil, but unfortunately it was in one of the harder to access cylinders, otherwise he said I could have managed this repair. My auto shop couldn't get me in until Thursday, quoted me what seemed to be pretty high for a quick & simple repair, plus a crazy high price on the part. I remember googling auto repair shops one time and reading good reviews about 5th Gear. I asked the Napa guy about them, and he immediately and enthusiastically backed up their great Google reviews reputation. I called 5th Gear from the Napa store, told Cameron the story and he agreed to use my probable diagnosis & part I bought at Napa. The auto shop I have been using would not have done that. Of course I understood when he told me that if it wasn't the right fix, that was not their fault, but as a single mom on a very tight budget, I needed to attack this from the most affordable angle. Cameron said come on over, took me in immediately and had the car repaired in less than an hour at a very fair price! AND it seems to have fixed the problem! (Go, me! 😁) Cameron was very helpful, knowledgeable, professional and friendly. My bet is that everyone else at 5th Gear is too!! Honestly, I have been going to a very reputable auto repair shop for a few years now, but they are impossible to get into on short notice, and I have had reservations about their prices and markup on parts. I was willing to pay, because I felt they were knowledgeable & trustworthy, but I simply don't have the luxury of overpaying if I can find equally fine if not better service for less. I'll be taking my auto repair & maintenance needs to 5th gear from now on. Thank you so much, Cameron, for making this day a positive one!! You represented 5th Gear well and won them a new long term customer. As well as another one, because I just hung up the phone from referring a friend to 5th Gear. ☺

Thanks for all the kind words Bobbi! We try our best. 😆

- 5th Gear Automotive
5

Great service, nice people. After moving here from Kentucky I have been looking for an honest, trustworthy shop for quite a while. I think I finally found it.

5

Great place to get work done! I was referred to 5th Gear from a family member who had a great experience with them. I have never worked with anyplace- dealership or independent that are so professional and dedicated to doing excellent job. Thanks to everyone at 5th Gear Automotive. Jeff

5

These guys, especially Dennis and Tris, have been nothing but helpful every time I come in. They provide fast, great service for a reasonable price. I wouldn't take my mini anywhere else at this point. I've had nothing but consistently good experiences with 5th Gear.

5

5th gear has always provided timely and reliable service. I think they are also some of the most honest mechanics in the business.

Thanks for the kind words Ryan! We try our best.

- 5th Gear Automotive
5

Came in thinking I had a bad starter. They took a look at it and told me it was just loose battery cables. These are some honest people and I definitely recommend going there.

Thanks Devin!

- 5th Gear Automotive
5

Fixed me right up. Kind of expensive but this is mostly do to me not expecting as much work was needed to my car than was actually needed. They answered all my questions. Will absolutely return and recommend.

Thanks J.R.!

- 5th Gear Automotive
5

I recently took my truck to a local dealership for service and was presented with a list of items that needed to be addressed. My driver window wasn't working, I needed rear brakes, and I had an axle seal that was leaking. I was told the driver window issue was due to a bad switch. After seeing the ridiculous price I decided I would do the work myself. I ordered the window switch and to my surprise, the issue still existed. Due to an extremely busy schedule, I realized I needed to find a reliable shop to do the other work on my truck. After stumbling across 5th Gear, reading the reviews, and the proximity to my house, I decided to reach out to them via email. I was immediately contacted and Tris was extremely helpful. He gave me a price which was HALF the dealership's and explained the process. I dropped my truck off and was greeted by Tris who introduced himself and was very informative before I left. A few hours later I received a call about my truck. They confirmed I needed rear brakes........in 15k miles! They could have easily confirmed what the dealership said and replaced my brakes and I wouldn't have been the wiser. Tris also found the issue with my axle seal to be related to a differential issue and explained they would just have to replace it again after a month until the real issue was addressed. Now the window. 5th Gear did a PROPER analysis of the switch and found the issue to be somewhere else. They explained the process and gave me a price which I was extremely satisfied with and got it working in no time. I picked up my truck, talked with Tris about my options, and left feeling like I had found a great shop to use in the future. I highly recommend these guys. Great prices, great work and great customer service. Will use for all my automotive needs in the future.

5

Kind and friendly staff, but most importantly they are trustworthy and honest! At a different location I was quoted $1k for "urgent repairs", but 5th Gear explained a more appropriate timeline and quoted closer to $500. As a relatively young female who doesn't know much about cars, it is really important for me to find a place I trust.