5

They did the maintenance on my Prius. Not only they were very nice and competent, they took care of my car very well and very fast. I will go back there if I have any other maintenance or mechanical repair without any hesitation. Highly recommended!!! Update: I received a recall for my Prius from Toyota to change some parts related to the direction. I brought my car there since replacing this part was free. After replacing it, I received a phone call from the Toyota dealer telling me that they had found a few things to replace urgently on my car (for at least $600). After telling them to not do anything besides the free replacement, I brought my car to 5th Gear Automotive Service and ask them to give me a quote on all the repairs the Toyota dealer highly recommended. They checked my car and after a few hours explained to me very nicely that what Toyota wanted to change wasn't that urgent. I have driven my car for a few months since their last check-up and didn't have any issues with it. They made me save a lot of money. It is such a relief to find a honest and competent mechanic who is not trying to find more repairs than necessary. At last a mechanic that I can trust! I could not recommend them more.

5

friendly and honest, and they do good work. that's about all you should need or want from an auto-repair shop.

5

5th Gear Automotive, how to I love thee? Let me count the ways! One star for your prompt, courteous service. Dennis and the staff are *ALWAYS* friendly, always responsive, and never balk at working on my beat up, older than dirt Jeep Cherokee. Two stars for your text alerts for appointment confirmations. I had to reschedule an appointment earlier this week, called before they opened, and no problem! Got a friendly voicemail from the staff and a text alert moments later confirming a new date and time. I love this! Three stars for your fair pricing. I had to have the radiator replaced last fall. Not only did Dennis do the legwork to price parts, labor, and determine what absolutely had to be done versus what we could wait and do later, but the final price was still hundreds below what Goodyear or other mechanics would charge. Today, I brought the Jeep in for a problem with the power windows. Dennis found that the part we needed was obsolete, but he found a vendor right away for a *much* lower price than the retail price he was quoted. The dealer isn't going to do that. Most shops in central Denver won't, either. Four stars for being fair in general. I had a hose spring a leak not long ago. I called 5th Gear first thing and explained the situation. Most mechanics would say bring it in, see it as easy money and leave it at that. Dennis listened to the problem, explained what it was and also explained it would be way cheaper for me to replace it on my own. I don't see this as a negative; I see this as being honest! Five stars for the little things I love about this shop. I love the Great Dane who greets every customer. I love that they don't balk about driving me to my office when I drop off for service. I love that no job is out of reach; today, I'm having work done on the power windows, and the price quoted is beyond fair and reasonable for the work they'll need to do. I love the convenient hours and location. This is the best shop in the north suburbs if you have an older, quirkier car like mine.

5

I've had a great experience with 5th Gear. They've done excellent work and when I have had problems, they have resolved them very well. These guys have treated me really well and taken care of things that they could easily have avoided. I'm very happy and won't take my vehicles anywhere else. They're not the cheapest mechanic you could find, but they do fantastic work. I guess you get what you pay for.

4

Just took my car here after GO Mazda said I needed a wheel alignment and new tires. Took it to 5th Gear and they said my steering wheel was a bit off which they fixed, but my alignment was fine as well as my tires! They saved me a lot of worry and heartache of thinking my car was subpar and needed work as well as unnecessary costs for new tires that were only 15 mo. old. So far...my first experience with them has been great...here's to more good times!! :-)

4

I called them after calling a few other mechanics to get a rough quote on dealing with my transmission slipping in an '01 Cherokee. I'm aware enough to know I likely need a fluid change and a band adjustment, so I asked them how much that costs. They informed me that they can do the fluid change but repair/adjustment on the transmission bands is not something they offer. I was appreciative of this since my previous phone call with a well known transmission specialist was trying to get me to just bring the car in for their 'free check' and it took some prying with this other place before they told me: "Adjusting bands is a thing of the past, it's not done anymore". I had to remind him that my '01 Jeep IS a thing of the past, but they still just tried to get me to bring it in. The guy at 5th gear (don't remember his name) was up front with what they do and don't do and recommended that I call Detroit Transmission instead. His honesty about what they do/don't do is enough for me to remember them next time I need work done. He could have easily tried to convince me to replace the entire transmission like another place suggested.

5

I have been taking my 1997 CR-V to these guys for about three years now, and they have been the ABSOLUTE BEST mechanics I've ever dealt with. They are honest and do a really good job--they always explain what they've done/what they're going to do, and they're consistently fair (even fixed some things for free). I cannot recommend them any higher. Seriously. They're incredible.

5

The dealership said the "service B" was going to cost $450. Really?! It's just an oil change and the yearly inspection so that seemed a bit steep. As much as I dreaded finding another place to get maintenance done on the Mercedes I did some searching for a certified Mercedes shop and I found 5th Gear listed at the top of all of the lists. They were very friendly and efficient on the phone and I had an appointment set up right away. It was only going to be $135. That's more like it! When I got there, everything was spotless both inside and outside the shop and that's a bonus. Dennis introduced himself immediately and was very helpful. It was going to take a couple of hours so I walked over to 3 Margaritas and grabbed some lunch. When I got back, Dennis explained what the service entailed and what I had to do to maintain service records. My car was left clean and ready to go. Think that's enough? How about this -- Dennis gave me 10% off because I was a first-time customer. Let's just say there will be more than a first time because my Mercedes will be going back to 5th Gear whenever it needs something. A shop really doesn't get any better than this.

5

We've been taking our cars to 5th gear for over 20 years. Really! In 20 years, with 4 cars I had one thing go wrong with a repair - and they quickly fixed it for free. None of our cars has less than 100K miles, and we've had two go over 200K under their care. With cars this old (none made this millenium!) we've taken him a few "interesting" problems -- all were fixed satisfactorily. Andy and his crew are awesome!! I could not possibly recommend anyone more highly. They are competent, honest, and they care. Does it get better than that? [Also on Tom Martino's troubleshooter recommended list IIRC].

5

As a general rule, prior to taking my car to 5Th gear I hated car repair places with a fiery passion. I'd been jerked around by any number of dealerships and neighborhood places around Denver and Albuquerque. Trust does not come easy with car repair All this has changed since I have been taking my Honda to 5Th gear. I've never had to take my car back to them because something was done incorrectly or half-assed. The staff is friendly and they know their stuff - just ask! They never repair an issue without notifying me first, and haven't given me the 3rd degree when I decided not to fix something or do it myself.