Our first experience with 5th Gear Auto was excellent. Communications were frequent, clear, and extremely valuable. The technician offered recommendations and still respected my interest in completing some of the work myself and/or not opting in for everything he recommended. The services performed were completed as described, at the price quoted, and ahead of schedule. We own many vehicles across several European and American marks, so we've experienced a broad range of service quality, and this was one of the very best vehicle repair experiences we've had.